Course Overview
Administrative procedures are part of nearly every public and private organisation and are a set or system of rules that govern the procedures for managing an organisation. These procedures are meant to establish efficiency, consistency, responsibility, and accountability.
In any financial institution, like banks or microfinance institutions (MFIs), it is crucial to design, structure and implement effective procedures and controls to ensure the efficient and effective operation of the business. This learning programme is designed to help you understand the importance of administrative systems and procedures in a financial institution.
What you will learn
Upon completion of this programme, you will be able to:
- Demonstrate an understanding of the administrative systems in a financial institution, like banks or micro-finance institutions (MFIs).
- Develop and update administrative systems for a financial institution.
- Identify the procedures involved in using administration systems & develop procedures into a manual to communicate to staff within the financial institution.
Course Content
- Section 1: Introduction to administration systems.
- Section 2: Develop & update administrative systems.
- Section 3: Develop procedures for administration systems.
Course Structure
- Lectures
- Structured classroom discussions / Debates
- Practical exercises
Assessment
Formative assessment is done through practical exercises, and facilitator-led discussions. The summative assessment is a combination of knowledge questions and a case study with practical application.
Accreditation
This programme is in process of being registered a learning programme on the BNVQF (Botswana National Vocational Qualifications Framework).