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Disciplinary Hearing and Grievance Procedure

General Information

  • Duration: Three (3) days

Course Overview

A significant number of organizations in Botswana receive costly compensation orders from the Industrial Court and High Court due to management failing to comply with the law and good practice regarding disciplinary matters. This in turn impacts negatively on the image of such organizations as well as labour relations and productivity. The deficiency is not knowing how to handle discipline in the workplace.

Purpose

The aim of this course is to equip employees with a practical hands-on approach to dealing with discipline and grievances in the workplace.

Target Audience

  • HR Personnel
  • Supervisors
  • Managers
  • All employees

Benefits To The Organisation

Organisations will benefit in the following ways: –

  • Have change conversant leaders and managers who correctly read the future and adjust accordingly.
  • Learning and adaptive organizations will always safely traverse the future.
  • Have employees who understand change as a positive imperative and least resistant to change.

Learning Objectives

After completing this course, participants should be able to:

  • Explain the purpose and importance of discipline in the workplace
  • Know the statutes regulating the management of discipline and grievances
  • Know what amounts to misconduct and how to classify misconduct
  • Describe the disciplinary & grievance procedures fairly and equitably
  • Analyze available evidence when conducting investigations and formulating charges
  • Apply practical skills of conducting a disciplinary hearing

Content Covered

  • The concept & meaning of discipline
  • Discipline, grievances & the law
  • Workplace rules: misconduct
  • The disciplinary process
Technical Banking & Financial Courses as well as Management Development Courses