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Credit Control and Collections

About The Course

Do you want to increase the profitability of your business by implementing an effective loan repayment and collection process? This programme will teach you to do so and to find solutions to collect on problem loans. You cannot afford to miss the opportunity to enrol for this course in today’s turbulent economic times.

What you will learn

At the end of this programme, you should be able to:

  • Develop a client loan repayment management system.
  • Administer a client loan repayment management system.
  • Gather and analyse additional information on problem loans.
  • Respond appropriately to problem loans.

Course Content

Section 1: The nature of credit control and collections

Section 2: Client loan repayment management systems

Section 3: Managing problem loans

Course Structure

Lectures, Role-Plays, Structured Classroom Discussions / Debates and Practical Assignments.

Assessments

  • Formative assessment is done through practical exercises and discussions; and
  • Summative assessment is done throughthe submission of a PoE, making use of practical workplace activities.

Accreditation

This programme is registered and accredited as a learning programme on the BNVQF (Botswana National Vocational Qualifications Framework).

Certification

Certification of learning achievement will be issued upon successful completion of the summative assessment and the learner being deemed competent.

Entry Requirements

It is assumed that learners are working in a debt recovery/collections environment or will work in a debt recovery/collections function. Learners further needed to complete a Credit Assessment or related course.

Duration

One day

Technical Banking & Financial Courses as well as Management Development Courses