About the course
Whether you are a new credit loan officer or one whom has been working in the field of credit for many years, it is imperative that you have a thorough understanding of the credit industry you are working in locally and globally. Every credit loan officer should have a good understanding of the business they are in, which is providing credit to different consumers, whether individuals, groups or businesses using a variety of lending methodologies. This programme is designed to build your knowledge and understanding of the occupation, helping you become a more effective CLO and an asset to any credit business.
What you will learn
At the end of this programme, you should be able to:
- Define the concept of credit, its uses, types, advantages, disadvantages, and costs.
- Explain the different lending methodologies and the difference between responsible and reckless lending.
- Delineate the role of the credit loan officer and what this career entails.
- Give an overview of the global banking and credit industry and the different institutions and organisations that operate in this field.
- Understand the importance of a credit control policy and system, including its role in anti-money laundering.
- Discuss credit risks and its relationship to risk appetite in mitigating these risks.
- Have a good understanding of ethics and confidentiality in their role as a credit loan officer.
- Define fraud and understand its impact on the business so as to be able to take steps in identifying and managing it successfully.
Course Content
Section 1: Introduction to credit
Section 2: Introduction to the credit loan officer occupation
Section 3: Overview of the credit industry
Section 4: Having a best practice credit control policy and system
Section 5: Credit risks
Section 6: Ethics and confidentiality
Section 7: Fraud in the credit industry
Course Structure
Facilitation of content, structured classroom activities and a summative assessment to be completed by the individual.
Accreditation
This programme is registered and accredited as a learning programme on the BNVQF (Botswana National Vocational Qualifications Framework).
Assessments
Formative assessment is done in the classroom through facilitator-led activities, and summative assessment through a portfolio of evidence (PoE) consisting of a knowledge questionnaire that has a mix of multiple-choice, paragraph-style questions and essays.
Certification
Certification of learning achievement will be issued upon successful completion of the learning programme summative assessment and endorsement from the relevant authority.
Entry Requirements
It is assumed that learners have fundamental communication competency.
Duration
Two days